Legal Assistance

The Welfare Rights Centre provides legal advice on social security matters to all residents of NSW. We provide advice over the phone.


You can contact us on the following numbers:

9211 5300

1800 226 028 (toll free from outside Sydney metro area)

Note: If you are calling from overseas on the 1800 226 028 you may not get through to the WRC and may incur charges from your telephone provider. If you are calling from overseas please call on 9211 5300 (charges will apply).


We currently have two telephone advice shifts per week at the following times:

Monday       9.30am – 1.00pm

Wednesday    9.30am – 1.00pm


We prefer that people seeking advice call us during these times. We understand that that may be difficult for some people. If you cannot call us and would like to request a call, please complete the following form:

Author: Welfare Rights Centre

The Welfare Rights Centre provides information and advice to people across NSW about their social security rights, entitlements and obligations. The Centre also assists people through the social security review and appeals system. The Centre provides assistance to the community through community development and community education and training. Please call the Welfare Rights Centre if you need some help with a social security problem. Our advice line is 02 9211 5300.