Want to know more about supporting your clients with Centrelink?
This free online session will go through the key factors underpinning the social security system to help unpack common Centrelink problems. It aims to help workers spot social security issues, including where a client is not aware there is a problem or the problem is masked by other pressing or complex matters.
We’ll be covering issues relating to residency and overseas travel, age, member of a couple, care of children, family and domestic violence, waiting periods, work requirements, income and assets tests, and illness, injury and disability.
This session will include tips and tricks to circumvent problems and ways to ask for additional help from Centrelink. We’ll also outline common reasons for debts and what to do if a debt is raised, including appeals and review processes.
Target audience: Community workers, social workers, community/social work students intake staff and volunteers and lawyers