Get the right information. These factsheets will assist you to resolve some problems with Centrelink yourself. If you have a different problem or the factsheet does not answer your questions, please call us for legal advice and assistance.
New measures relating to JobSeeker Payment, Youth Allowance, the Coronavirus Supplement, and some other Centrelink payments will begin on 25 September 2020.
You have the right to appeal a Centrelink decision and Centrelink won't treat you differently if you appeal.
The factsheet includes information about the Government's commitment to refund money that people have repaid, and the class action that is underway.
If you have suffered loss as a result of something Centrelink has done and you have exhausted all avenues of appeal, you may be able to lodge a claim for CDDA.
Centrelink will consider whether you're a member of a couple when determining your eligibility for a payment
and how much payment you are entitled to receive.
It also explains how domestic violence may impact your existing Centrelink payments.
This factsheet explains what you should do if deposits are made into your bank account.