Get the right information. These factsheets will assist you to resolve some problems with Centrelink yourself. If you have a different problem or the factsheet does not answer your questions, please call us for legal advice and assistance.
You have the right to appeal a Centrelink decision and Centrelink won't treat you differently if you appeal.
known as ‘robodebt’.
A Federal Court case in November 2019 has confirmed that robodebts are unlawful.
If you have suffered loss as a result of something Centrelink has done and you have exhausted all avenues of appeal, you may be able to lodge a claim for CDDA.
New measures for the Coronavirus supplement will begin on 27 April 2020.
Centrelink will consider whether you're a member of a couple when determining your eligibility for a payment
and how much payment you are entitled to receive.
It also explains how domestic violence may impact your existing Centrelink payments
This Factsheet explains what you should do if deposits are made into your bank account.