Get the right information. These factsheets will assist you to resolve some problems with Centrelink yourself. If you have a different problem or the factsheet does not answer your questions, please call us for legal advice and assistance.
You have the right to appeal a Centrelink decision and Centrelink won't treat you differently if you appeal.
This factsheet explains what you should do if deposits are made into your bank account.
If you have suffered loss as a result of something Centrelink has done and you have exhausted all avenues of appeal, you may be able to lodge a claim for CDDA.
It also explains how domestic violence may impact your existing Centrelink payments.
This factsheet provides information on obtaining medical exemptions from your mutual obligations.