COVID-19 Announcement

The Welfare Rights Centre is experiencing unprecedented demand due to the large number of people trying to access a Centrelink payment. Although our physical office is closed, we're open and we're here to help.


We're opening our advice line on Tuesday mornings, in addition to Monday and Wednesday mornings.  If we need to, and we have the resources, we'll open our advice line on other mornings, too.


Please call us on the numbers below if your claim was rejected.


For information about Centrelink and COVID-19, click here.


The Welfare Rights Centre provides legal advice on Centrelink and social security matters to people in NSW.


We provide advice over the phone.



02 9211 5300

1800 226 028 (toll-free from outside Sydney metro area)


Advice intake times

Monday: 9:30 am - 12:30 pm

Tuesday: 9:30 am - 12:30 pm

Wednesday: 9:30 am - 12:30 pm


Click here for information on getting legal help
Download helpful factsheets here.
Find out about the Welfare Rights Centre.