The Welfare Rights Centre provides legal advice on Centrelink and social security matters to people in NSW. 

Advice is provided over the phone.


Unfortunately, lockdown has increased wait times as our offices are currently closed and staff are working remotely. We are working to get to enquiries as soon as possible.


If you're having trouble getting through on the phone, please send a message through our website and one of our intake staff will get back to you as soon as possible. 



02 9211 5300

1800 226 028 (toll-free from outside Sydney metro area)


Advice intake times

Monday: 9:30 am - 12:30 pm

Wednesday: 9:30 am - 12:30 pm

Thursday: 1:30 pm - 4:30 pm


You can also contact us anytime to ask for advice via our website inquiries page.



There have been a lot of changes to Centrelink payments in response to COVID. For information about recent changes, click here.



Click here for information on getting legal help
Download helpful factsheets here.
Find out about the Welfare Rights Centre.