ASSIST is a national helpline for community workers supporting clients needing help with Centrelink.
Call 1800 379 604 Mon-Fri 10am-4pm
Help and Advice
If you need advice about a Centrelink problem, you can contact us:
BY PHONE
Monday and Wednesday,
9:30am to 12:30pm
02 9211 5300
1800 226 028 (toll-free)
If you need a free telephone interpreter, call 131 450.
ONLINE
You can lodge an online request any time here and we’ll call you back as soon as we’re able.
If you’re a community worker, media representative or have an administrative enquiry, you can contact our administration team:
BY PHONE
Monday to Friday, 9am to 5pm
BY EMAIL
To refer a client to Welfare Rights Centre this referral guide may be helpful
Street and Postal Address
Welfare Rights Centre
Suite 102/55 Holt St
Surry Hills NSW 2010
Social Media
Feedback and complaints
If you’d like to provide feedback, including making a complaint, you can do so through our Feedback and Complaints page.
BY PHONE
Monday to Friday, 9am to 5pm
BY EMAIL