How We Work
Welfare Rights Centre is a community legal centre that helps people with Centrelink problems.

Our office is in Surry Hills, Sydney, on the lands of the Gadigal people of the Eora Nation. As our service is a state-wide service,
we extend our acknowledgement to all Aboriginal and Torres Strait Islander peoples living on and off Country throughout New South Wales.

  • We provide legal services in a way that is culturally safe and respectful. Most advice is provided over the phone.  About 10% of our clients identify as Aboriginal and/or Torres Strait Islander. To access our advice service click here.
  • We train community workers to support the social security needs of First Nations peoples, including targeted training scheduled for 2023. To find out more about our training program and other events click here.
  • We advocate for law reform to make the social security system fairer and better targeted to the needs of First Nations peoples. Our recent work includes advocating for the abolition of the Cashless Debit Card.

    We are committed to listening to the voices of First Nations people as we work towards reconciliation. We acknowledge the ancestral connection between First Nations people and the land. We recognise the impacts of intergenerational trauma and understand the interaction between historical and current injustice and people's experience of the social security system.

    You can find out more about our commitment to work with Aboriginal and Torres Strait Islander people in our Strategic Plan and our Reconciliation Action Plan.

    You can find out more about the way we work with First Nations Artists to develop artwork and design for our projects here.

    For more information about our work with First Nations people, contact our First Nations Access Officer at