You may be able to get Disability Support Pension if your health stops you from working. The rules are strict so it’s important to get the right medical evidence to show Centrelink why you can’t work.

What are the rules?

You will need to show Centrelink that:

  • your doctor has tried everything to improve your health. This is called having your condition “diagnosed, reasonably treated and stabilised”.
  • your doctor thinks your health won’t improve – for at least 2 years. If your doctor thinks treatment may help a bit, they’ll need to explain to Centrelink that you still won’t be able to work much with the new treatment. 

Collect medical evidence for all of your medical conditions. That includes things that are relatively minor but still limit how you do day-to-day things like cooking, cleaning, washing and shopping.

The type of medical evidence you need will depend on your condition/s. Most people need medical evidence from their doctor and a specialist or other health professional. It can be time consuming and frustrating to wait for appointments but it’s important to get the best evidence you can to support your claim.

Here are some resources that can help you get good medical evidence:

  • Introductory letter to your doctor explaining the evidence you will need
  • Template letters your doctor can use so it’s quicker to provide medical evidence to Centrelink
  • Impairment tables used by Centrelink when they look at your medical evidence. It’s useful if your doctor or health worker understands the Impairment Tables so that their medical evidence fits Centrelink’s rules. 
  • Centrelink’s information for doctors – from the Services Australia site here and here.

 

You can lodge a claim for Disability Support Pension through your MyGov account or by filling out a paper form. You can find the paper form here.

If you’re dealing with JobNetwork or Disability Employment Services but you’re not well, you may be able to get a medical certificate so you don’t have to look for work. You can get a medical certificate for up to 13 weeks, and you may be able to get it a second time if you’re really unwell – see here

BUT, if you’re thinking of getting a medical certificate it’s important to know that can slow down your claim for Disability Support Pension if you are required to do a program of support. Any time you’re exempted from a program of support with a medical certificate is not counted towards the 18-month program of support requirement. 

Need to know more? Please, please contact us for advice.

 

If your Disability Support Pension claim is knocked back, you can appeal. Appealing is free.

If you appeal within 13 weeks of your claim being rejected, and your appeal is successful, you can get back-pay to the date you put in your claim form. Find out more about how to appeal here.

If your claim is rejected, it’s important to ask Centrelink why – including if there was any problem with the medical evidence.

You can also lodge a new claim, even if you also do an appeal. This is sometimes the fastest way to get things sorted, particularly if your health is worse than when you put in your first claim.


Claiming DSP is complicated. If you can’t work out what has gone wrong, contact us and we can provide free advice

You can find out more about Disability Support Pension here. Or by checking Services Australia’s website here.

Social Security Rights Victoria have created this helpful free resource  DSP Help website for DSP applicants and their support workers to better understand the Disability Support Pension and guide you through the application process.